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From: "Jonathan Potter" <jon@gpsoft.com.au>
To: <tiff@remotesensing.org>
Date: Tue, 8 Mar 2005 09:16:57 +1100
Organization: GP Software
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Subject: [Tiff] Problem decoding G4 FAX tiffs
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X-UIDL: 9e10d1436a81af52379e9dba5f743902

Hi all, my apologies if this problem has come up before - I have searched
the mailing list archives but not found anything pertinent.

We have received a complaint from one of our users that our software (which
utilises libtiff) is not able to properly display his fax images, although
the Windows Fax Viewer is able to display them perfectly.

According to the customer these faxes are all created by "NetSatisfaxtion"
fax software, although the images appear to have all been created by
something called "Pixel Translations Inc, PIXTIFF".

I have placed an example problem file at
http://www.gpsoft.com.au/files/tiff/bad_fax.tif

Also a screenshot of how the image appears rendered with libtiff is at
http://www.gpsoft.com.au/files/tiff/no_show.png

If anyone can provide any insight into this it would be greatly appreciated!

Regards, Jonathan Potter
GPSoftware, PO Box 570, Ashgrove, Qld Australia Ph/fax +617 33661402
Email: jon@gpsoft.com.au web: www.gpsoft.com.au


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